πŸ”„ Return Policy – Zaraan

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At Zaraan, we aim to provide high-quality men’s and women’s clothing. Please read our Return Policy carefully before placing an order.


🚨 Same-Day Return Requirement

Returns must be requested on the same day of delivery. Any return request made after the same day will not be accepted.


πŸ“¦ Return Conditions

To be eligible for a return, the following conditions must be met:

  • The item must be unused and unworn
  • The product must be in its original condition
  • All tags and packaging must be intact
  • The item must not be washed, altered, or damaged after delivery

πŸ“Έ Proof Requirement

To process a return request, customers must provide clear proof, such as:

  • Unboxing video OR
  • Clear images showing the issue (damage, wrong item, defect, etc.)

Without proper proof, return requests will not be accepted.


❌ Non-Returnable Items

The following items are not eligible for return:

  • Items that are worn or used
  • Items without original tags or packaging
  • Sale or discounted items
  • Items reported after the same-day return window

πŸ” Exchange Instead of Return

In most cases, Zaraan may offer an exchange instead of a refund, depending on product availability and issue verification.


🚚 Return Shipping

  • If the issue is from our side (wrong or damaged item), Zaraan will cover shipping costs.
  • If the issue is not from our side, the customer will bear return shipping costs.

⚠️ Important Notes

  • Zaraan reserves the right to reject any return that does not meet the above conditions.
  • All return requests are subject to inspection and approval.
  • Any misuse of the return policy may result in future order restrictions.

πŸ“ž Contact Us

For return requests or support:

Zaraan
Email: contact@Zaraan.com
WhatsApp: https://wa.me/923222171969